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Newsletters
Welcome to the August ITSO News. We’re providing a first-person look from two large vendors – Hewlett-Packard and Sun Microsystems. Sun’s Bruce Mathews gives you a look at how TeamQuest software was used at a Wells Fargo data center. The HP story focuses on TeamQuest software was used to successfully collect data, model, do what if scenarios, and create a sizing guide.
August 2008
Sun solutions architect Bruce Mathews uses TeamQuest software to resolve a wide range of backup challenges. This article focuses on his work at a Wells Fargo data center where he used TeamQuest software to re-architect the backup infrastructure and to assist this client in making the right choices in the future. Read more.
Hewlett-Packard Company consultant Karen Karwoski uses TeamQuest software as part of a process which helps here recommend the appropriate hardware for a customer’s application environment. For example, she uses TeamQuest Model to understand when and why system bottlenecks may occur. Read more.
July 2008
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This paper shows how to improve analysis with the user agents in TeamQuest Release 10. While TeamQuest gathers a wide range of performance data, it can be augmented with TeamQuest user agents that collect data on business processes, equipment and applications at specific sites. Agents can gather data about network devices, device availability, disk usage by user and much more. Read more. |
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Find out how an organization used TeamQuest software for capacity planning on mainframe systems in a large enterprise environment. In particular, TeamQuest Model proved invaluable in forecasting mainframe capacity against anticipated growth. Read more. |
June 2008
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A Configuration Management Database (CMDB)-- one of the core elements of ITIL success-- helps users understand how individual components fit together to support business services rather than seeing a list of independent devices. Learn the basics of what a CMDB is about and how it relates to Capacity Management. Read more. |
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In this article, we provide an overview of the technology behind TeamQuest IT Service Reporter, as well as some information on how to use this powerful and easy-to-use software to gather reporting requirements, build report templates, publish reports, and properly set up users, groups and security. Read more. |
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